Terms of Service

Last Updated: March 1, 2026

Please read these Terms of Service carefully before using our website or attending our events.

1. Introduction and Acceptance

Welcome to Game Expo Canada ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, participation in our events, and any related services provided by Game Expo Canada. By accessing our website or attending our events, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, please do not use our website or attend our events. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on our website.

2. Event Participation and Conduct

2.1 Registration and Tickets

Registration for Game Expo Canada events may require advance purchase of tickets or registration through our official channels. All ticket sales are final, and refunds are only provided under exceptional circumstances as outlined in our refund policy.

2.2 Code of Conduct

All attendees must adhere to our code of conduct, which includes but is not limited to:

  • Respectful behavior towards all attendees, staff, exhibitors, and volunteers
  • No harassment, discrimination, or inappropriate conduct of any kind
  • Compliance with venue rules and regulations
  • No unauthorized recording or photography in restricted areas
  • Adherence to safety guidelines and emergency procedures

2.3 Age Restrictions

Certain areas of Game Expo Canada may have age restrictions. Minors under 16 must be accompanied by a parent or guardian at all times. We reserve the right to request identification to verify age when necessary.

3. Intellectual Property Rights

All content on our website and at our events, including but not limited to text, graphics, logos, images, videos, and software, is the property of Game Expo Canada or our licensors and is protected by Canadian and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our content without our prior written consent, except as permitted for personal, non-commercial use.

4. Website Usage and Restrictions

4.1 Permitted Use

You may use our website for lawful purposes only and in accordance with these Terms. You agree not to use the website in any way that could damage, disable, overburden, or impair our servers or networks.

4.2 Prohibited Activities

You are prohibited from:

  • Using automated systems or software to extract data from our website
  • Attempting to gain unauthorized access to our systems or networks
  • Transmitting viruses, malware, or other harmful computer code
  • Engaging in any activity that interferes with or disrupts our services
  • Violating any applicable local, provincial, or federal laws or regulations

5. Privacy and Personal Data

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website or attending our events, you consent to the collection and use of your information as described in our Privacy Policy.

We may collect personal information including but not limited to your name, email address, contact information, and event participation data. This information is used to provide our services, communicate with you, and improve your experience at our events.

6. Disclaimers and Limitation of Liability

6.1 Service Availability

We strive to maintain the availability and accuracy of our website and services, but we cannot guarantee uninterrupted access or error-free operation. Our website and services are provided "as is" without warranties of any kind, whether express or implied.

6.2 Event Changes

Game Expo Canada reserves the right to modify event schedules, locations, speakers, exhibitors, or content without prior notice. In the event of significant changes or cancellations, we will make reasonable efforts to notify registered attendees.

6.3 Limitation of Liability

To the maximum extent permitted by law, Game Expo Canada shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption, arising from your use of our website or participation in our events.

7. Third-Party Content and Links

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Game Expo Canada. We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party websites or services.

Exhibitors and sponsors at our events are independent third parties, and Game Expo Canada is not responsible for their products, services, or conduct. Any interactions or transactions with third parties are solely between you and the third party.

8. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Canada and the province where Game Expo Canada events are held. Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration or in the appropriate courts of competent jurisdiction in Canada.

Before pursuing formal dispute resolution, we encourage you to contact us directly to discuss and resolve any concerns amicably.

9. Termination

We reserve the right to terminate or suspend your access to our website or events at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use our services will cease immediately.

Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

  • Email: [email protected]
  • Phone: +1 (555) 123-4567
  • Mail: Game Expo Canada Legal Department
    123 Gaming Boulevard, Suite 456
    Toronto, ON M5V 3A8, Canada
  • Website: Contact Form

Business Hours: Monday to Friday, 9:00 AM - 5:00 PM (Eastern Time)